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Thread: Cathay unable to rebook a canceled connecting codeshare flight
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Old Apr 15, 2023 | 11:14 pm
  #9  
Nicc HK
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20 Years on Site
 
Join Date: Jan 2006
Programs: AAdvantage Asia Miles Air China
Posts: 892
Originally Posted by percysmith
Nicc HK any status with CX?

Not sure why you took OTA to start off with but wondering why CX took over the ticket without pushback.
A lowly Gold with CX.

I was happily surprised too. I explained the situation including the OTA unable to assist and Lufthansa unwilling to assist, and the issue was then dealt with quickly and no fuss.

Has made me put some more business CX way since.
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