Originally Posted by
Tsonder305
Asking for receipts that they know people won't have (who keeps suitcase receipts for years?) seems a little disingenuous.
Some people purchase things like luggage online, so for them finding an email receipt is not so problematic.
If the suitcase is very old, its depreciated value won't be great. And if the suitcase was lost by an airline, don't you first have to claim with the airline anyway?