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Old Apr 12, 2023 | 6:25 pm
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jrl767
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Originally Posted by navydevildoc
Just another vote for "ticket then call in and upgrade". We use Concur so that books the flight, then I call in and upfare to whatever J class ticket is available.
I'm also a Concur captive by policy ... company has negotiated discounts with the majors (AA, DL, UA); I am *not* complaining about the fact that the discount pulls through to the DL app when I want to change (i.e., upfare) a Concur-booked itinerary

AS IT doesn't allow changing a Concur booking (or, presumably, one from *any* agency) on either the app or website -- "This reservation is ineligible for online changes" -- but, thankfully, so far AS has never tried to charge a fee to take over an external booking
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