Originally Posted by
italnsd
First of all thanks to everyone who devoted some of their free time to help me out by contributing to this thread. I know it is not a duty and I appreciate it. I believe this thread possibly suffers for a mistake I made in formulating the issue. I was not looking to stimulate much of a discussion on the issue of what the correct requirement was as, right or wrong, I had already pretty much made up my mind on the issue for the reasons I tried to expose. My question was more: suppose that an airline makes a mistake in evaluating the traveling requirements, and leaves you on the ground. How would you face the situation with the goal of getting a satisfactory solution that lets your salvage the rest of your schedule? In other words, I know the long game. Send a complaint in asking for all the damage that was sustained as a result and wait for it to be processed. This way however would not allow me to save any part of the trip. I would rather accept the partial losses accumulated so far yesterday and today in exchange for a ticket tomorrow that still allows me to do what I have planned.
Assuming that you can actually board a flight from Brazil to Colombia -- either because you've been able to access your proof of vaccination or because you've been able to convince Avianca airport personnel that proof of such vaccination is no longer required -- then your
legal rights would likely depend on Brazilian law. You could always plead your case to Avianca after the fact, assuming that you can provide good documentary evidence of your position, and request compensation of some sort, even if not legally required. Or you might submit your case to this organization:
https://www.elliott.org/about-elliot...umer-advocacy/
and see if they will go to bat for you.
If you want to make such a case, I would try very hard to get something in writing from the Colombian consulate in Brazil that supports your position that proof of yellow-fever vaccination is no longer required
when entering Colombia from Brazil, rather than relying on a general statement on a website saying that no vaccinations are required to enter Colombia.
I note that the governments of Canada and the U.K. still maintain that proof of yellow-fever vaccination is required when entering Colombia from Brazil.
Good luck!
Edited to add: Looks like our posts crossed.