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Old Apr 12, 2023 | 7:37 am
  #16  
tm84
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Originally Posted by Dave Noble
It doesn't require much on the airline's part to have it be able to overbook the discount booking class. I wouldn't expect it to happen normally but with the upgrade too, thought that it might have done

I have found in limited occasions of disruption that Qantas is good at rebooking - which is good for customer experience
Don’t think anyone made it out of SYD tonight so not sure they had good customer experience.
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