Originally Posted by
The Road Goes On Forever
FWIW, if escalated, there likely would have been no one past that desk agent to escalate to. You're not going to find much of a management presence at a select service property on a weekend unless they are extremely busy which is partially why situations like this occur.
I've stayed at plenty of limited service properties with a manager on site. Particularly at busy destination locations, which would certainly include Orlando.
If you don't ask, you don't know.