FlyerTalk Forums - View Single Post - Cathay unable to rebook a canceled connecting codeshare flight

Apr 10, 2023 | 1:55 pm

#5

ernestnywang

Join Date: Sep 2005

Location: TPE / HSZ

Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National

Posts: 7,220

Quote:

Originally Posted by mikeo2

Hi,
I have ran into an issue where my connecting flight in the future has been rebooked to an impossible connection.
I was originally on
June 5 CX888 Hong Kong to Vancouver
June 5, CX7032 Vancouver to Calgary. (this flight was canceled)
June 4, CX7030 Vancouver to Calgary (rebooked flight which is impossible to make)
I have spoke with two Cathay agents and they said they can not rebook me on another codeshare flight Vancouver to Calgary as there is no available space on there system but I can see they are still selling flights with many connections. One agent even suggested me to buy my own connection which I think is unacceptable. Any one have suggestions or run into the similar issue?
Thanks

Quote:

Originally Posted by JordanWalker

Have you tried asking to move to Jun 4 or 6's CX810?

Frankly, unless you purposely want to do an overnight stay/transit in YVR, CX888 is such a bad option to start with.

I second this. Why don't you ask CX to keep you on CX7030/04JUN and move you from CX888/05JUN to CX810/04JUN? They should have more leeway on their prime flight. Your original connection of CX888+CX7032 on 05JUN seems to involve an overnight at YVR, though. Was that intentional?

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