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Old Apr 9, 2023 | 5:39 pm
  #14  
hotturnip
20 Countries Visited
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20 Years on Site
 
Join Date: Apr 2002
Location: Atlanta Metro
Programs: Skymiles Gold, Aeroplan, AAdvantage, Hhonors Gold, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,690
Huh. You're lucky.

I had a flight ATL-FCO-BLQ last summer in Premium Select. The departing flight was delayed and would cause a misconnect. I was told in no uncertain terms (via app notification) that another routing was available in Y, but that if I accepted it, I would NOT receive any refund or compensation. At the last minute I was suddenly auto-rerouted ATL-AMS-BLQ, in Premium Select.

How can that even be legal? "We're downgrading you. Like it or lump it."
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