Originally Posted by
1k650
I think you have been very lucky, perhaps much more than what others in this thread have experienced. Yes, ANA availability is not a lot but there are always tons of seats on UA, and at prices a small fraction of the 900k that AA wants. Also easier to find onward space from Japan on star alliance's multiple partners.
I don't quite understand the 900k logic - will AA fly with empty business class seats now rather than open them up for awards?
You are correct, that was my question to a friend at AA dept. He said they would rather keep it empty. Rather than go back to the lower level. That way, the customer will just give up and eventually burn through the miles as they will see no "value" in them. When I asked if the whole point in FF is that the customer sees value in them, the reply was - it's a short-sighted policy with the new management. They try to copy DL, without them being the quality of DL. And management of AA FF is scared of losing their jobs - including my friend, so they just "deliver" what is expected.
Last edited by A350CZ; Apr 9, 2023 at 1:10 am