FlyerTalk Forums - View Single Post - Post Your Baggage Service Guarantee Successes!
Old Apr 7, 2023 | 4:32 pm
  #609  
BOB W
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Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,681
Originally Posted by The Ivory Actuary
Arrived in SEA from KOA on 31 March. Bags took 40min plus to arrive. I spoke with agent at baggage services, she scanned by boarding pass and entered my email into an iPad (I didn't get a chance to see or validate the email). No miles in my account yet and no email in my inbox. Is this a manual process and I should just be patient, or have I lost out on the guarantee?
It can take up to 7 days for the miles to post. You can contact Customer Care by phone or chat with them online and they will get the miles (or $$$) deposited.
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