Originally Posted by
Aventine
The most important thing is that the list goes to someone who a) cares and b) is in a position to act on it (TA, Front Office/Guest Relations Manager, Hotel Manager or GM).
I would hope that if you send the list to the wrong person, they would forward it to the right person, especially if the list contains items for more than one department. For example. our list includes both preferences as to what type of room we want (probably front office) and how that room should be prepared (probably housekeeping). This may be a naïve hope.