Seriously, are all Marriott properties front of house
and accounting staff merely incompetent or are they actually corrupt?

This has to be the 4th time in a row that I have booked a rate which includes a local promotion of Bonus Points and the property has failed to post them to my Bonvoy account,

At this point it looks to be a deliberate policy not to post the Bonus points and hope the customer doesn’t notice and/or cannot face the hassle of following up.

Being a confrontational so-and-so this won’t work with me but it is nevertheless a total pain in the arse to have to actively follow up with Marriott and/or the individual properties because the local staff are incapable of doing their jobs properly!

Bonvoy Lurkers - is it corporate policy to cheat members out of their due points if the property thinks it can get away with it? Enquiring minds would like to know.

(Yes I know that I can follow this up with Bonvoy/the property and yes I know that it will almost inevitably be resolved to my satisfaction but the fact that Marriott/their properties - a Renaissance in this case - repeatedly fall down on this obligation is more than a little annoying!!!)