Originally Posted by
rylan
I have yet to see the Avis 'skip the counter' actually do anything or work. The app either just gives me my original booked car class and won't let me select anything else, or says go to the counter and no way to select a vehicle.
It’s fair to say that the upgrade processor doesn’t do what you hoped.
Do you really mean that you’ve never “skipped the counter”? Do you ever rent at major airports? I can’t think of the last time I had to go to the counter at a major airport. I just walk to the car, get in, and drive away (stopping at a gate to exit the lot):