Text of an email a colleague received. He was someone who received CK in '22 after transferring many Marriott points to AAdvantage.

Thank you for being among the most loyal members of the AAdvantage® program. We appreciate the opportunity to deliver our world-class service to you across our global network, and hope we’ve made you feel cared for along your journeys with us.

In recognition of the pandemic’s impact on travel over the last few years, all ConciergeKey® members who received their status between 2019 – 2022 retained their status through March 31, 2023. We have now resumed our usual process for reviewing ConciergeKey® status.

While you were not selected to maintain ConciergeKey® status, we are glad to welcome you to AAdvantage Platinum®.

Earn rewards faster
As a reminder, you earn 1 Loyalty Point for every eligible AAdvantage® mile earned when you fly or when you spend with AAdvantage® partners. You can be rewarded between and beyond status with Loyalty Point Rewards.

Thank you for being a valued member of the AAdvantage® program.