Originally Posted by
Amuia
Hi, I've recently started using the BA E-store to collect Avios. Has anyone managed to get points via online shopping at Sainsbury's?
I follow the instructions exactly as written on the BA Avios page (going into Sainsbury via the site, only using the one window/tab etc.) and while the visits are tracked, they never become "pending". I've been in touch with both BA and Sainsburys but neither wanted to help.
I've also just had pending points reversed for a purchase via GoCompare - my transaction was "rejected as the merchant reported that your last click for your purchase was not made via British Airways Avios eStore site but another marketing source" which makes absolutely no sense. BA say they are following this up as I queried it but I don't hold out much hope. Claiming Avios at M&S and John Lewis are the only two retailers that have worked for me so far, it's really frustrating!
Yes I have a decent track record of getting Sainsbury’s to track.
I use Chrome (as I use Safari for my general browsing). I clear cache etc before starting. I only use desktop not the app. I do the initial transaction very quickly by adding dishwasher tablets roughly to what our shopping will cost and checkout. I then repeat the click from BA store, amend, check out process again a couple of times as quickly as possible. Then I click through again and do my shop (usually a few days later). I normally do a couple more quick check outs at the end.
Having said that quite a few orders get reversed, amended etc further down the line but they do track in the first place.