Originally Posted by fleuve

Would love to share my recent frustration with spending VS points on Korean Air flights. Flight availability (LAX-ICN-SIN) was confirmed by using both VS and Delta portals. Could not get the trip ticketed and called VS rep, only to be told that IT problems surrounding Korean Air have been there since day 1 (after joining Skyteam). The same problem goes for China Airlines. VS points are just not as easy to use as DL miles, even though the platforms are quite similar. Let's see when these problems will be solved.