I've been a National Exec member for 15 years. Recently, my corporate leisure code for them has become less and less attractive price-wise. As a result, I've switched to using Avis as their rates with my corporate leisure program are insanely good. I can also get confirmed car classes versus rolling the dice on Executive Aisle. I have Visa Infinite, so Avid upgraded me to Preferred Plus. Also, I'm not far away from enough Loyalty Points for American Air to move me to Preisdent's, so I think I'm full on switching my loyalty to Avis.

I'm now on my second rental, my first one was in Colorado Springs, and I just went to the counter, and they gave me keys and told me the parking spot number. I drove off without talking to anyone. However, I've been getting emails now about bypassing the counter. I can't find any info anywhere. I haven't downloaded the app, but no emails, nothing in my online reservation I can see. I got a text message two days ago with a link about setting up something to bypass the line, but when I clicked on it, I just got my main reservation page with nothing specific to do. The rental is for today (we land at 8pm) at SLC airport. What can I expect, what should I do? Worse case, I'll go to the counter and just ask.

Thanks