FlyerTalk Forums - View Single Post - Drop Off charge for the Sofitel at Heathrow T5 ?
Old Apr 5, 2023 | 6:07 am
  #10  
Markie
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Originally Posted by WickedStepMother
The same happened with my uber drop-off and pick-up on a stay at the Sofitel last week.

BUT I’ve just checked my uber receipts and paypal payments and it appears I was charged £5 for drop-off and £7 for pick-up! I am querying these charges with Uber.
Yes Uber charge you regardless of whether the driver paid. It's based on the entry to T5 and Uber assumes the driver has to pay. I managed - after a lot of argument and involvement of TfL - to get the charge back.
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