FlyerTalk Forums - View Single Post - NEWBIE LOUNGE 2022-2023: Ask AA newbie questions here - flame-free thread
Old Apr 5, 2023 | 2:02 am
  #2662  
A CT Yankee
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Join Date: Jan 2023
Programs: AA EXP 2MM; HLT DIA
Posts: 173
Originally Posted by alshultz
To let y'all know what happened, I was able to call AA customer service and they reissued my tickets at the lower price, and provided me the difference as a trip credit. The only issue... I had paid for MCE seats, and those disappeared once AA reissued my tickets. I had to repurchase the MCE seats, and AA said they would refund the charge. So that bit took extra doing. If there are any issues with the refund I'll let everyone know. It definitely took customer service a minute to figure out.
Good outcome!
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