Originally Posted by
Kacee
Under Rule 24.E.2(a) UA is obligated to transport the passenger to the connection point "at no additional cost to the Passenger." There is nothing in Rule 24 that requires the passenger to pay the cost of ground transport to a co-terminal. You may be thinking of Rule 24.F.1(b) which excuses UA from providing lodging when it diverts a passenger to a co-terminal of the passenger's destination.
Maybe I should ask for the BART fare for the two of us. Probably cheaper than the food vouchers United would have given us had we stayed in PDX for another 6hrs.
That PDX-SFO flight was scheduled to leave at 1:47pm and ended up departing at 8:28pm. At first they said it would be a 90-minute delay, but obviously that was way off.