Originally Posted by Dark Blue

I took a flight to MIA on my way to LIM, my reclining did not work at all (A380, old Club). Staff members tried to adjust manually, which did not work. Eventually I could not sleep at all for 9 hours.

Additionally I booked an airport transfer, the driver did not show up. I was caught by a rip off taxi (faking an official one), paid for 3x more than normal fare.

This is my first BAH, but not impressed at all even though this will give double TPs...