Originally Posted by
taranty
You can try starting off with live chat in the app, although they are for the most part useless and wil llikely just provide a number which they claim is specific for avios issues but in reality seems to dump into the general call centre. If you persist with them though they will generally make that call on your behalf and you get a sensible answer eventually. Which bonus/bonuses are you waiting on?
I think a 100k sign-up bonus and a 25k sign-up bonus. I have not been paying a lot of attention to this, but had a pre-existing Barclaycard and then opened the bank account and signed up for Avios Rewards as well. I have an e-mail confirming that my Premier a/c was opened on 25 November and I think I signed up for Rewards and also did the a/c switch at exactly the same time. Should I have heard something by now ??