FlyerTalk Forums - View Single Post - FAQ: Transferring Bonvoy Points to Airline Program Miles, inc transfer times

Apr 4, 2023 | 12:41 am

#1210

MOZBOB

Join Date: Dec 2010

Programs: HHonorsGold, MarriottPlat, BAEC Gold, FlyingBlue Gold

Posts: 138

Quote:

Originally Posted by Marriott Bonvoy Lurker II

Dear MOZBOB,

If you can send a private message to us with your transfer details, member number, full name, recorded email address and a past stay (hotel name and stay date) for account verification purpose, we would be pleased to check on it for you.

Best regards,

Carrie L
Specialist Social Media Care
Marriott International
[email protected]

Thanks to the Lurker, my points issue has now quietly been resolved and the points of the failed transfer were returned to my Bonvoy account.
Iberia is still quoting the defunct email address as the Bonvoy contact, fingers crossed these two will talk to each other to avoid future hiccups for others.

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