This thread really made me angry. I am flying to Europe (2 tix) on Lat upgraded to J. The Lat tickets cost me $6.4k instead of half that for Stan. The only thing worth that difference is the immediate upgrade which I got.

People saying Lat is what I paid for and so should be happy with that are absurd. Nobody pays double for cancelation, free bag (covered by card, status) and some extra miles.

My expectation would be find me another J flight or reimburse me the difference between Stan and Lat (minimum) or my lawyer gets involved.

I work for a bank and interact with our lawyers a lot and they always tell me that if we advertise certain benefits we can't just get away with putting the exceptions in the T&Cs (immediate upgrade is what gets sold here). The exceptions need to be very visible to clients. Never paid attention but I doubt that AC mentions the exceptions in a very visible way outside T&Cs

Would love to see this go to court one day as I think there is a case to be made.