Originally Posted by
MasterGberry
Next "fun" problem, wanted to cancel a reservation I made in less than 24h...which used to work fine on the old website. Guess what? Yup you guessed it...new site isn't designed right to cancel it. I had to use their chat bot to cancel it....great system.
Well... right. It's all messed up.
The multi-city booking would not give me the Eco LIght fares on my one-way flights, only the "regular" Eco with higher prices.
New LH booking website MEGA FAIL
Maybe they have ChatGPT running the whole show?
I wonder if there's a reservations phone number working on Sundays or 24/24 Germany or Switzerland so I can book my tickets by phone with a live human being? This or I will have to wait til tomorrow.