Originally Posted by
notquiteaff
There is a bit of a difference between a massive data breach and receiving a single credit card number via email. As a US resident I hand my card to a server all the time, and they then disappear somewhere in the back to swipe it (or copy it, for all I know). While not ideal, if they’d let me choose a credit card for the refund, I’d be okay with giving them one of my sock drawer cards for the credit. Of course, if they charged a card, they *should* have the ability to refund without needing to enter the card again.
The other thing… you have an issue with particular property, not with Marriott corporate.
Yes, I had an issue with this property - overall it was a decent stay BUT, I was surprised with the lack of training on the cyber side - please recall that Marriott has been fined over $20 M USD for their data breaches so one would think this would be a serious topic and their TOMS would be buttoned down. Sending an individual CC via email, exposes me and their history and precedence of being continuously hacked (personal info such as name, credit cards, passport info) is unnerving. They need to get their staff trained accordingly. That's all.