FlyerTalk Forums - View Single Post - Consolidated "Polaris Lounge Access Questions" Thread (New *A restrictions)
Old Apr 2, 2023 | 3:58 am
  #241  
Lux Flyer
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: May 2017
Posts: 2,343
Originally Posted by UndercoverOscarMunoz
Got a guest (on a domestic UA departure in Y) into ORD PL alongside my ANA F ticket. It took some time talking to the lounge dragon, who at first was adamant that there was no such thing as guests in Polaris Lounges. Eventually, the other agent leaned over and said to just try scanning the boarding passes, which worked fine and the system allowed it.
I mean in fairness both agents and you were partially mistaken. The first agent was wrong about no guests , however the second agent/you were incorrect since your guest wasn't on the same flight which has been required since May 2021 per *A lounge access policy.

Originally Posted by Star Alliance

International First Class Customers

As an International First Class Customer, you have access to International First Class and any Star Alliance member carrier’s own lounges at the airport where your flight departs (not including ultra-premium exclusive lounges*) if the following conditions are met:
  • You present a boarding pass in International First Class on a Star Alliance member airline operated flight
  • Your flight departs on the same day of your visit or latest by 05.00 AM next morning.
  • The lounge shows the Star Alliance Logo at the entrance.
You are entitled to bring one guest travelling on any Star Alliance flight departing from the same airport on the same day. As of May 3, 2021, the guest must be traveling on the same flight.

https://www.staralliance.com/en/lounge-access-policy
Lux Flyer is offline