Originally Posted by
innajl
Has anyone experienced issues looking for business award tickets on either KLM or Air France app? As soon as I switch to use my miles it changes my ‘Business’ to economy.
I have enough miles for the tickets .
it was working ok till about month ago.
I don’t see this problem on their website
this issue is common yes, I Ve had for a long time now, it was corrected then came back on the AF app, KLM works fine for me.
there is an existing thread for these bugs already:
Award booking issues on FB website