Originally Posted by Lovelabs2

Not so easy for me. I didn't get a check but I did get a letter from the AG's office saying they don't usually get involved unless there are enough complaints to warrant a class action lawsuit. They suggested that I contact the CFPB. And they provided forms for me to fill out, basically re-stating what I wrote on their website, but on paper. They mentioned that written complaints are better. (But then what's the point of the website form?) Anyway, I'll be filling out those forms and mailing them back next.

Sounds like your case is the exception, not the rule. By the way, which state is your AG located? Mine is in California. Maybe different states handle these cases differently.