First thing is that Air Canada did an excellent job of mnaging my disibility situation every step of the way Orlando to Bangkok. Due to A 5 hour delay with our Toronto to Seoul flight, we missed our ongoing Asiana flight to Bangkok with no other flights available until next morning. An Air Canada rep, who managed our situation perfectly, got us through the convuluted and frustrating Korean immigration and customs expeditiously and settled us in at the Hyatt ICN hotel. The airport hotel was under renovation and was not open. Made sure we got to our morning Thai Airways flight to Bangkok on time. I could not believe the mob trying to navigate through their similar situations in order to get to a hotel due to delayed or cancelled flights. Most, I imagine, had to remain at the airport overnight under really miserable conditions.