FlyerTalk Forums - View Single Post - Sick Of RUC/GUC's Breaking Everything On Tickets
Old Mar 30, 2023 | 6:39 am
  #7  
WillBarrett_68
 
Join Date: Feb 2019
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Posts: 5,503
Originally Posted by cubeman
I noticed I was off the upgrade list. She said that's normal but don't worry on their end it's fine. I repeated that I've done this before and me not being on the upgrade list means I'll get skipped and the Gate agents can't do anything.

...


About T-10 to boarding I noticed that two people were upgraded to FC, I went to the GA to see if maybe they had RUC's applied also but he said "I don't exist on the upgrade list"/
You didn't see yourself on the upgrade list, you KNEW this was incorrect, and you didn't say anything until the gate?

Almost certainly the agent who applied the cert did it incorrectly, any time you don't see yourself on the list it's been done wrong, even if they tell you "it's normal" (it's normal in that it happens all the time, but it's not what is SUPPOSED to happen).

in any case, you kinda did this to yourself, a lot of the "RUCs SUCK" stories of woe involve the "there are a lot of seats open today, four months before departure, so I'll roll the dice and try to throw one on at the last minute if necessary" strategy. Especially if you're going to combine this with the "don't say anything until after the GA processes the upgrade list" strategy.
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