FlyerTalk Forums - View Single Post - UA (March 2023) "We're testing a new boarding process for your flight"
Old Mar 29, 2023 | 1:04 pm
  #22  
phltraveler
All eyes on you!
10 Years on Site
 
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,237
Haven't flown United lately but they did some boarding trials in 2015 that I observed at ORD.

At that time at least 1Ks didn't preboard and were BG1 with plats, I know things have changed. Boarding order then in the 2015 trials was:

Originally Posted by phltraveler
Preboard disabilities GS uniformed military (straight line into gate)
1K/First class
Premier platinum
Premier gold and star gold
Group 1 (premier access)
Group 2 (no notation)
(subsequent groups not observed, had to board another flight)


Effectively at that time (almost ten years ago) it was a demotion to Premier Plat as 1K was split off (apparently irrelevant with 1Ks preboarding now anyways), and premier silver/purchased priority boarding wre demoted as they were split off from BG2 with the golds.

Again, this was ~7.5 years ago and things change and United may be trialing something totally different here, but just perspective on a new boarding process they trialed and ultimately shelved. It was more groups, not fewer, but they tried to funnel it with alternating lines of "boarding now"/"boarding soon" (with "board anytime for previously called groups in front of the gate) to avoid the gigantic BG1-BG5 lines spilling everywhere.
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