FlyerTalk Forums - View Single Post - Upgrade Priority Question - Bizarre Encounter at Gate
Old Mar 29, 2023 | 11:42 am
  #19  
bscooter26
All eyes on you!
5 Years on Site
 
Join Date: Jan 2019
Location: GCM, formerly DFW
Programs: AA Exp
Posts: 303
Originally Posted by PHL
These need to be requested in advance:
https://www.aa.com/i18n/aadvantage-p...vel.jsp#making

Contact Reservations or visit an American Airlines Travel Center to request a mileage upgrade award.
You may request an upgrade when you book your trip or at any time before check-in.

Side question: Do "American Airlines Travel Centers" exist any more? This makes me think of the off airport ticket offices in cities. I guess it could be a service desk in the airport too?
I've upgraded from J to F on a 321T using miles by asking an agent in the AC before. It might have even been within 1hr of departure as it was an impulse buy as I was walking out of the FL to head to the gate.
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