I know Airhelp has been around for a while, and I've not seen any negative postings about it.

I see that they now have a plan where you pay €19.99 per year and then they handle any claims you have without paying a further fee. This seems like a good deal given that normally they charge a 35% fee on funds that they recover.

I suppose the question would be are they less aggressive in recovering money for people on the annual plan because they don't have the incentive of a contingency fee?

Anyone have any relevant experience of other comments/observations. Pricing: www.airhelp.com/en/airhelp-plus/ Page confirming that there are no further fees for service once you pay the €19.99: www.airhelp.com/en/our-fees/