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Mar 28, 2023 | 8:09 pm

#445

ChillDude

Join Date: Feb 2023

Posts: 42

Quote:

Originally Posted by vennichael

there is different level of ban.
-the lowest is certain words not showing up in chat: you can say it, but others cannot see it...
-then is the ban in group chat
-then is the complete ban
Other than the last ban, you should still be able to contact custom service via the app itself, althought it does take a lot of effort to actually get a human...

You're right, I was permanently completely banned. I eventually reached out to customer service by continuously PM the official WeChat/Tencent account on other social media platforms. They told me they couldn't do anything because I was reported and banned by the "superior department".

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