Originally Posted by msmi1433

Update as promised, the points were credited this morning (around 6 days total wait time), and the flights have been successfully redeemed (phew)!

They got credited after I called Cathay again and insisted that they check everything on their end, as Amex assured me that the points had been issued. They told me that it was an Amex issue, but low and behold, about 10 minutes after the call to Cathay the points were credited.

So, if you think that there may have been an error and your transfer is dragging, call Cathay and insist that they check everything on their end. I find that you get better results if you call them during standard HK office hours; although their line is open 24/7, I get the impression that the people on the Asia Miles desk who can pull the strings with points transfers are only there during the day.