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Old Mar 28, 2023 | 7:26 am
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danjones1989
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Join Date: Mar 2023
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Schedule Change, Drop leg possible?
Afternoon,

Wondering if someone would have any experience of this, AA customer service is giving different answers depending on what rep I speak to.

We are booked
LHR-MIA - BA connecting to MIA-MCO - AA
YYZ-LHR - BA

All through AA.com

The MIA-MCO leg with AA has been forward moved by 3 hours, Instead of departing MIA at 5:30p its now departing at 8:30p. We needed to be in MCO by 8 for accomodation purposes.

AA have offered seats on LHR-CLT-MCO but I have booked seats on BA which are allegedly non-refundable. Also the rigmarol of moving hotels and car parking from T5 to T3.

Is it within AA's remit to drop the leg MIA-MCO? One agent said yes, when I rang back I was told no. It'll be far easier for me to pick up a rental in MIA and drive to MCO rather than reorganise everything else and try to get a refund from BA.

Best Wishes,
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