Originally Posted by scented

Congratulations, first of all!

Honestly I think they've dropped the ball. There is no excuse, other than their operation is fundamentally not in order. Even you brought this up, they should have really made amends and taken off more than just an experience, especially after so many lapses. I used to say that Pulo certainly is one of the most well connected Amans within the team, it literally is a village and everybody knows everything. This does not seem to be case anymore. Even security back then was incredible in radioing that guests left casita in order for HSK to refresh the room.

That resort manager seems useless! Hopefully not the new GM discussed here?

Quite funny everyone jumping ship from Aman to Six Senses, in his case other way round. Though I certainly heard good things about incoming GM.