To be fair, I remember in around 2011 or so, when pmAA F was pretty much in its heyday, there were scattered reports of lousy/grumpy service, as well as good service. The food was definitely complained about back then too, but when September 2014 happened and the new meal service rolled out, everyone was suddenly screaming for 2011 to come back.

I remember in 2009, "Helen" the FA made the news. This was in F as well. I remember the SAN catering snafu back in ~2006 or so. I remember the uproar when sundaes were discontinued in midcon F back in the early 2000s or so, maybe even the late 1990s.

My point is, things might seem like crap/inconsistent nowadays, but I promise it was exactly the same thing back then. I guarantee you someone had a meh experience in AA F back in 2005, including lousy food and grumpy service, then someone in December 2021 had amazing food and exceptional service in F. That person in 2005 was probably wondering whatever had happened to AA and bemoaning the good old days of 1993... while someone in 1993 had a horrid FA in F who was snarly and judgmental, and the meal was undercooked. And so on. Counterwise, that person in 2021 was full of admiration for AA and declared them the best carrier ever.

Stuff happens. The only consistency is inconsistency... on every airline. My two cents.