Originally Posted by
JaneStarr
PSA: This new error message popped up this morning for me.
This message did not appear through last Friday when my application status continually showed “not available”.
This afternoon, my application status is finally showing as follows:
Frustrating that USPS tracking showed my renewal application received on 2/8/23 vs the 3/5 listed in status.Apparently, the 5-7 week “expedited” clock didn’t begin until almost 25 days after the USPS delivered.
I used the online form to fill out application and mailed in on 2/6/23 for Large passport book and card. Paid for Expedited service and delivery.
Locator number is 69: National Passport Center in Portsmouth, NH 03801
No status update email was received. Bottom of application status page this afternoon suddenly has my email address filled in but says I didn’t sign up for email. I just registered my email addy a second time for updates. What poor communications. Will report when status updates to approved and passport is received.
Jane
To close the loop on this:
Paid for expedited renewal of large passport book & card. Also paid for 1-2 day return mail.
USPS tracking showed Application rec’d on 2/8/23
Status remained “not available” until 3/6/23.
On 3/6/23, status changed to: ‘in process” and “received on 3/5/23”
On 3/14/23 at 9 AM status changed to “approved” with a 69 locator number (Nat’l passport Center in Portsmouth,NH) and a blank space for ETA.
3/14/23 9pm status updated to show: “You should receive your passport book and card on or around 03/17/2023.”
3/15/23 Passport book delivered (USPS Informed Delivery showed it coming from Tucson, AZ, but return address on envelope was NH)
3/20/23 Passport card received
3/27/23 Envelope, presumably with Old passport book & card, showing from Sterling, VA in my USPS Informed delivery.
Summary:
Expedited renewal application with 1-2 day delivery mailed in on 2/6/23
Took 5 weeks (35 days) from USPS delivery of application to receipt of passport book.
Processing time for expedited applications was promised for 5-7 weeks when I applied in early Feb, so they made that deadline.
At no time did I receive any email updates of status. I was signed up and did check my Spam/junk mail regularly.
Biggest issue was with poor communication.
Jane