FlyerTalk Forums - View Single Post - Refund question wth the 10% voucher
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Old Mar 27, 2023 | 4:07 am
  #2  
jah718
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15 Years on Site
 
Join Date: Sep 2009
Location: DUB / AUH / TPE
Posts: 795
You can test it out on your manage my booking by clicking on cancel your flight. You can check it and get to the last page before confirming. I did this recently and was presented with 2 options:
  1. Cancel the ticket and get a refund - in which case you would be subject to the cancellation fee as stated in your booking.
  2. Cancel as a voucher - in this case, you would not be charged the cancellation fee and would receive a voucher +10%
I can't quite remember, but I don't think it's exactly 10% on the price you paid, it may be 10% on the pre-tax fare or something. Here is how it looks for me:


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