Originally Posted by
ehallison
Is there any rhyme or reason as to why some orders track and some don't? I ordered from Anthropologie a few weeks ago and it didn't track. (and I still don't have the miles after waiting 15 days to submit a request and now waiting on the outcome). But then I ordered again a few days ago and immediately got the "your order has been tracked" email and the points are already in my account. And yes, I used the same browser on the same laptop - can't think of anything I did differently.
The occasional order not tracking is probably on their end. It's hard to say because different merchants are going to do it differently but no data processing is 100% accurate.
If none of your orders track, it's on your end.