FlyerTalk Forums - View Single Post - Hyatt Regency Bangkok Sukhumvit REVIEW - MASTER THREAD
Old Mar 23, 2023 | 4:06 pm
  #303  
VegasGambler
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Originally Posted by danger
I used a TSU and received a regular regency suite. At check-in, I said I would need the 4pm check-out and was asked if it would be possible if I was moved to another room around midday on the day of departure due to the limited availability of suites.
That is a completely unreasonable request and I would have refused. Your upgrade is essentially paid and you are entitled to 4pm checkout.

It would be different if it was a complementary upgrade, since those are subject to availability (and may not be available after noon).

Last edited by VegasGambler; Mar 23, 2023 at 5:50 pm
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