Originally Posted by Lisabrooke75

Hello,
I just wanted to make fellow travelers aware of a possible scam that is going on in large airports. I approached my gate in Miami to board a Delta flight connecting in JFK and then an ITA airways flight to Milan. I had a small rolling bag (appropriately sized) and a personal item. I also had a small bag of food items I purchased in the airport. When I approached the gate, the gate agent told me to consolidate my bags. I complied while she watched and viewed the contents of my bag, then stepped back in line. She let several people board before stopping me and making an announcement that no more rolling bags can fit on the plane. I calmly explained that I had medication and expensive items that I could not check and that I was making an international connection. She yelled at me to move aside. I asked to speak to a supervisor. I was told the supervisor was talking to the steward on the plane. She scanned my ticket to board but would not allow my to bring my carry on. When I got to the entrance of the plane, the supervisor and steward told me there was room for my bag. I asked to go get it and was informed it was already checked. I again asked to have it retrieved as I had medications and other necessities in the bag and was refused. The gate agent who took my bag said “your bag is going to Milan with it without you”. I asked again for my bag to be retrieved as I did not want to travel without it and was refused. My bag did not arrive in Milan (I had AirTags in all of my luggage) until the last day of my trip. When it arrived, it was virtually empty. I had all of my luxury contents stolen. Purses, shoes and clothing totaling 25,000 dollars. If I had chosen to check my bag I could understand but I did not. My bag was checked without my consent and believe that the gate agent knew exactly what she was doing.