Originally Posted by
forrestgjf
Xyzzy This info is super helpful! Big thanks!
Unfortunately, the request form kept telling me that “We have found more than one reservation that matches the traveler information you provided.”
I left the ticket number field blank as per some of the previous threads suggested. Any idea why I got this error message?
All I can suggest is that you call the 1K line and see what they can tell you. Likely they won't be able to tell you very much. But the process seems to either work or break under strange circumstances. I have n
t seen the above errors in my tries at PP upgrades on NH. Let us know what you find out!