FlyerTalk Forums - View Single Post - Alila Ventana Big Sur REVIEW - MASTER THREAD
Old Mar 22, 2023 | 9:21 pm
  #2675  
Lomic
All eyes on you!
15 Years on Site
 
Join Date: Apr 2011
Location: Seattle
Programs: Hyatt Globalist, Delta Silver
Posts: 564
Weird, we went in December and got great Globalist recognition. It was our second time staying -- the previous in early 2021 still fairly in pandemic mode. Front desk not only thanked us for coming back, but had prepared a summary to highlight basically everything that had changed on the property since our last visit. Literally had a list of 10 important things to go over with us to make sure we'd be informed.

We had some other issues, but front desk and dinner were the most solid things. If those are having problems now, that's certainly not great.
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