FlyerTalk Forums - View Single Post - Is AA Customer Service Really This Bad?
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Old Mar 22, 2023 | 10:47 am
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Herb687
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Originally Posted by vasantn
Most airlines treat non-elites like crap. Sadly, AA is no exception.
AA is an exception. It treats its elites like crap too.

Originally Posted by AA1446
WN takes pretty good care of their non-elites, but they do so at the expense of elite members. It's how they maintain their cult. I've converted a few coworkers that didn't have a clue how bad they had it over at WN.
What could "taking care of" possibly mean at an airline without first class, without assigned seating, without meals, without Big Front Seats, without lounges, etc.?

How much taking care of does one really need on a 50 minute flight to HOU or AUS?

Last edited by Herb687; Mar 22, 2023 at 10:52 am
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