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Old Mar 21, 2023 | 9:07 pm
  #9  
S80
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Join Date: Jul 2021
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Programs: AA EXP 1MM, AY Gold, QR Gold, Hilton Diamond
Posts: 3,708
Originally Posted by Pinned
Incorrect mileage credit is one of the most frustrating things to deal with in terms of customer service, no idea why but it's pretty much always a pain. I've found they'll fight you tooth and nail to correct it for some reason.

One of the most frustrating experiences I've ever had in terms of customer service was dealing with a similar credit issue with JetBlue.
Even as an EXP, I just didn't bother fighting a flight that credited to B6 instead of AA, not worth the hassle for credit on a $150 ticket.
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