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Old Mar 20, 2023 | 5:26 pm
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jsloan
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Originally Posted by vnfilm1
By the way, if my two segment flight ( BKK- TPE==> SFO) with 2 different airlines ( Thai and EVA) . Why I see only 1 e-ticket number (per passenger) listed on United's receipt for ( EVA flight ), there is no e-ticket number listing for Thai airway ( BKK-TPE) . I thought I should have a total 2 (e-ticket numbers different), one for Thai airways flight and 1 more for EVA flight .
Each e-ticket is good for up to four flight segments. It dates back to the dates of paper tickets, where tickets came in pre-printed books of four flight coupons.

However, that does remind me: you also need to check the Thai website and make sure that they have your updated ticket number too.
Originally Posted by vnfilm1
I will try the Taipei number later but unsure if EVA agent can help to resolve the wailisted status showing on United system .
Somewhat surprisingly, an EVA representative is actually in the best position to be able to help you with this, if everything is actually confirmed as it seems to be. Tell the agent that United didn’t receive a confirmation message from EVA and ask if they could try re-sending that message. The agent may not be able to do that personally, but their help desk might have a way to get it done.

Originally Posted by Lux Flyer
I personally think extremely unlikely. How would UA cancel the flight if they don't even think it is confirmed? Clearly the segment status code for something on the waitlist is different than a flight that is confirmed, so presumably the cancellation codes to cancel a waitlist should be different than cancelling confirmed space.
I’m not sure it’s likely either. However, the way it would happen is that something at UA noticed that the ticketed segments didn’t match the reservation and therefore reissued the ticket to match. That would have the effect of canceling the unconfirmed flight, because when EVA tried to take control fo the ticket so that they could get paid for flying it, it’d be in an Exchanged / Reissued state instead of Open.
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