Originally Posted by
vnfilm1
@
jsloan &
emcampbe :
Thanks for your guidance
To clarify:
1) I have tried to contact EVA
1 (800) 695-1188 several times and the phone line is busy and does not go thru.
2) I use the new e-ticket number (received from United system, after made the changes), not the old e-ticket #) , and EVA website show the status confirmation, and new e-ticket # ( matching with the receipe United sent to me).
3) I did try to look for a new flight (BKK-SFO), but it cost a lot of more miles now for an award ticket.
Can you please confirm if this information is correct
I read online that "any flight (booking with United), if listed as waitlisted status , will automatic cancel 24 hrs before departure .
I travel with an elderly and affraid that my EVA flight will be cancel by United system, if the (TPE- SFO) flight status is on waitlisted on United website . Will there be chances that will happen or I worry too much.
If EVA has your updated ticket number, and the segments show as confirmed in EVA’s system, in general you should be OK. Does UA show both the old and new itinerary, or only the new one?
There definitely is no blanket rule that says that any waitlisted segment at T-24 will cause the entire reservation to be canceled. There
might be a rule that says if you have no confirmed segments, your reservation will be canceled.
EVA is supposed to contact UA to confirm the change. It sounds like they didn’t do that.